24th June 2010
A well-designed user experience is inimitable – it belongs to a company like an asset in a balance sheet and cannot be plagiarised. Today’s digital platform plays a crucial role in delivering a seamless and consistent user experience across multiple channels. But organisations must be prepared to ‘write their future’ in a Customer Experience Strategy, [...]
The design and implementation of Hoyts online and associated elements of their online marketing strategy are critical components of the brand’s ongoing success.
Let’s be clear – forms will never be held up as one of the sexier design elements of a website, and no customer will recommend a site based on the brilliant forms you can fill out there. They are critical, however, to great user experience design and can also be an opportunity to begin a [...]
